Wouter has the stage
Wouter is our calculator, an indispensable part of the Sales Support department. His job is to draw up project quotes and quotations for customers. He is specialized in complex projects that integrate various security systems from the TKH portfolio.
As complete as possible
Quotations are drawn up based on specifications or other types of tender specifications. “I go through the information and, where necessary, discuss the details with the applicant, who is often an installer”, he says. He tries to complete the request as efficiently as possible based on the required scope and design of a system. This sometimes means doing quite a bit of ‘research’.
“My aim is always to provide a comprehensive quotation.”
That is a fun challenge, especially for high-level projects, tackled in partnership with the other TKH companies. “My aim is always to provide a comprehensive quotation,” says Wouter. “We do this to offer the customer our best proposal, with the added advantage that, as soon as it’s ordered, it is clearly confirmed in writing for implementation”, he closes.